ECFY Consulting Private Limited (ECPL) is committed to customer privacy above all. This segment covers the data policy of our websites and products for the WebXpress Suite, LogiCloud, PODxpress, and their related ancillary services.
For inquires, concerns, or feedback, kindly address the ECPL Legal team at firstname.lastname@example.org.
We collect information only when critical to enhance your experience and improve the relevance of our services to you. Your information may be stored in our records from the following two sources:
Your data is maintained in industry-leading marketing tools and is used only for product information distribution. We pride ourselves on our products, which are our only source of income. Your details are not sold to or otherwise shared with any third-party organisation or personnel.
Should you choose to no longer receive communication from us, we make it easy to opt-out. Click unsubscribe at the bottom of any of our emails or write to us at email@example.com and we will remove your data from our records.
Our infrastructure is based on Microsoft's award-winning Azure Cloud technology. This lends us all the benefits of encryption and robust storage that comes as a part of it. To learn more about Microsoft's security standards and certifications, kindly visit their relevant microsite.
We are committed to safeguard the operational data of all our customers in turn protecting the data of your customers.
As a rule, we do not permit any data generated by or recorded in our systems to be available to any third-party entity for any purpose. The only exception is in case the customer wishes to whitelist any systems(s) within their operational ecosystem. We provide standard APIs that enable limited and context specific information to be shared outside our product platforms.
We may occasionally collect randomised usage trends of our products. This includes, but is not limited to, page loading-times, frequently used system functions, and network setup. This data is used exclusively to improve product performance. None of the customer, user, or location data is recorded for research, unless in the context of error resolution.
Any feedback you give, in digital format or otherwise, shall be kept in our database and may contain your full contact information on file. This is important to ensure proper context and enable our product teams to initiate further conversation on the matter.